Subscription Policy
Before You Subscribe
To use our Website Services, you must register an account and complete the order process, including submitting valid payment information.
If you’re unsure whether to continue, we recommend canceling your subscription before the end of the trial or billing period to avoid unwanted charges.
We will disclose all pricing details clearly before any payment is made.
Subscription and Auto-Renewal
Subscriptions are automatically renewed on a monthly basis. If you do not wish to continue, please cancel your subscription at least 24 hours before the current billing period ends.
To cancel:
1. Log in to your account
2. Click your profile icon in the top-right corner
3. Go to “Membership Plan”
4. Click Cancel Subscription
Once canceled, your plan will remain active until the end of the current billing cycle, and no further charges will be made.
Important: If you forget to cancel before renewal, the next billing charge will still apply. We strongly encourage canceling early if you’re unsure about continuing.
Payment Terms
We accept payments via Visa, MasterCard, American Express, and other major debit/credit cards. Payments are securely processed through Stripe or PayPal — we do not store your payment details.
All accounts operate on a prepaid basis, and payment must be completed before services are activated.
Refund Policy
Please Read Before Making a Payment
Because our services involve real-time costs (paid to third-party providers), refunds are not guaranteed once the service has been used or the trial period has ended.
To avoid accidental charges, please cancel your subscription in advance if you’re unsure about continuing.
No Refunds in the Following Cases:
You may be eligible for a refund if:
We Recommend Canceling If You’re Unsure
We understand that our services may not suit everyone. If you don’t wish to continue, please cancel your subscription before the next billing cycle. This ensures you won’t be charged for something you don’t intend to use.
To cancel:
1. Log in to the website
2. Click the profile icon (top-right)
3. Go to “Membership Plan”
4. Click Cancel
Once canceled, your subscription will remain active until the end of the current billing period, and no further charges will be applied.
Need Help?
Contact us anytime at support@phonelookup.co
